For orders placed within the 48 contiguous states, shipping prices are calculated at checkout based on the items shipping weight/size. Prices represents the cost for a ground shipment via a common courier. If you would like a quote for a faster shipping method, a white glove shipment, or if you have another particular request, feel free to contact us. Specific requests can be accommodated on a case by case basis.
We ask that you open and inspect every item within 3 business days of its receipt. If an item arrives in a less-than satisfactory condition, or if you are unhappy with your order order for any reason, please keep the original packaging and contact Souda immediately.
Damaged items are replaced free of cost. Undamaged and unused items can be returned within 14 days. The shipping expense associated with returning an item is the responsibility of the buyer.